Only verified and approved sellers are allowed to post ads on Al-Maydan.com. If your company has not yet been approved, please contact us at merchants@al-maydan.com to set up a business account and enroll in our merchant program, which includes onboarding, agreements, and more. Once verified, all advertisements must be manually reviewed by our dedicated advertisement approval team to ensure they meet Al-Maydan.com’s rules and regulations. We aim to approve ads within 15 minutes, though approval times may vary depending on the volume of submissions. If your ad is still pending after 45 minutes, feel free to contact support@al-maydan.com with your username and a link to the ad. One of our team members will provide you with more information. If your ad cannot be approved, there may be an issue with the content, such as the language, images (or lack thereof), or the product type. In such cases, a team member will email you with a clear explanation. You can then edit the ad to ensure compliance or remove it. Please ensure that the email address associated with your account is accurate for communication.

To create a seller account on Al-Maydan.com, visit our website and click on the “Sign Up” button. You will need to provide basic information about your business, including contact details and company name. Once submitted, your account will be reviewed by our verification team. If approved, you will be enrolled in our merchant program, which includes onboarding, agreements, and further instructions on how to list your products and services. For more information or assistance, you can contact us at merchants@al-maydan.com.

If you’ve forgotten your password, simply click on the “Forgot Password?” link on the login page. Enter your registered email address, and you’ll receive an email with instructions to reset your password. Make sure to check your spam or junk folders if you don’t see the email in your inbox. If you need further assistance, please contact our support team at support@al-maydan.com.

You can update your business information and account details by logging into your Al-Maydan.com account and navigating to the “Account Settings” section. From there, you can modify details like your contact information, business address, and payment methods. If you experience any issues or need assistance, our support team is available to help at support@al-maydan.com.

If your account is suspended or banned, it may be due to a violation of Al-Maydan.com’s terms and conditions. In such cases, you will receive an email explaining the reason for the suspension. If you believe this was a mistake or if you want to appeal the decision, please contact support@al-maydan.com, and a member of our team will review your case and provide further guidance.

No, each seller is allowed only one business account on Al-Maydan.com to ensure transparency and maintain a consistent user experience. If you need to manage multiple businesses, please contact our merchant support team at merchants@al-maydan.com to explore the best options for managing your listings and services under one account.

To create a customer account, visit the Al-Maydan.com homepage and click on the “Sign Up” button. You’ll need to provide basic information such as your email address and a password. Once you’ve completed the registration process, you’ll receive a confirmation email. After verifying your email, you can start browsing, saving favorites, and making purchases on Al-Maydan.com.

To update your personal details, log in to your account and navigate to the “Account Settings” section. From there, you can modify your contact information, address, and password. If you encounter any issues while updating your information, feel free to contact support@al-maydan.com for assistance.

Once logged into your account, go to the “My Orders” section to view your recent orders. You can track the status of each order, including processing, shipping, and delivery updates. If you need further assistance or your order status is unclear, you can reach out to support@al-maydan.com with your order number for more details.

If you encounter any issues with an order, such as incorrect items, delays, or product defects, please contact our support team at support@al-maydan.com. Provide your order number and details about the issue, and one of our team members will assist you in resolving the matter. Depending on the situation, we may offer a replacement, refund, or further investigation with the seller.

If you wish to delete your account, log in and navigate to the “Account Settings” section, where you’ll find the option to deactivate or delete your account. Once confirmed, your account and all associated data will be permanently removed from our system. If you need assistance with this process, please contact support@al-maydan.com.

Yes, Al-Maydan.com allows you to save your favorite items and sellers for easy access later. When browsing, simply click the “Add to Favorites” button on the product or seller’s page. You can view and manage your favorites in the “My Favorites” section of your account.

At Al-Maydan.com, we take your privacy and data security seriously. We collect only the information necessary to provide you with the best possible service, and this data is securely stored using encryption technologies such as SSL certificates. In addition, we implement dedicated firewalls, enhanced DDoS protection, and advanced malware scanning to safeguard your data. Your information will never be shared with third parties without your consent, except as required by law. We also offer tools for managing your data, such as updating or deleting your account information.

What is the User Agreement for Al-Maydan.com? User Agreement for Al-Maydan.com Effective Date: [2024-09-09] Welcome to Al-Maydan.com! By registering for an account on Al-Maydan.com, you agree to comply with and be bound by the following terms and conditions (the “Agreement”). Please read this Agreement carefully before using the website. 1. Acceptance of Terms By registering, you accept this Agreement and agree to abide by all rules, regulations, and policies set forth by Al-Maydan.com. This Agreement may be updated from time to time, and it is your responsibility to review any changes posted on our website. 2. Eligibility By creating an account, you represent that you are at least 18 years old and legally capable of entering into contracts under applicable law. You must provide accurate, truthful, and complete information when creating an account. 3. Account Security You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. Al-Maydan.com reserves the right to terminate or suspend any account if it is determined that the account has been misused, or if there is a violation of the terms of this Agreement. 4. User Conduct As a user of Al-Maydan.com, you agree to: • Use the platform in accordance with all applicable laws. • Not use Al-Maydan.com to post misleading, fraudulent, or harmful content. • Not engage in activities that would damage or disrupt the website or other users’ experiences. Al-Maydan.com reserves the right to remove any content or suspend any account found in violation of these rules without prior notice. 5. User-Generated Content When you post content, including advertisements, reviews, and comments, you grant Al-Maydan.com a non-exclusive, worldwide, royalty-free license to use, modify, and display such content on the platform. All content must meet the standards outlined in our content policies, including accuracy of descriptions, non-offensive language, and compliance with legal regulations. We reserve the right to remove or refuse to display any content that violates these policies. 6. Privacy and Data Protection We value your privacy. By using Al-Maydan.com, you consent to the collection and use of your personal information as outlined in our Privacy Policy. We implement security measures such as SSL encryption, dedicated IP addresses, firewalls, and more to protect your personal information. For more details, please review our Privacy Policy which are found in using this link: https://al-maydan.com/faq/ under Frequently Asked Questions, Under Question No.19. 7. Purchases and Transactions If you purchase or sell goods and services through Al-Maydan.com, you agree that all transactions are made between the buyer and the seller directly. Al-Maydan.com is not responsible for any disputes, returns, or refunds between parties unless otherwise stated in our refund policy. We do not guarantee the quality, safety, or legality of items posted on the platform, and it is the buyer’s responsibility to perform due diligence before making any purchase. 8. Termination Al-Maydan.com reserves the right to suspend or terminate your account at its sole discretion if you violate any of the terms and conditions outlined in this Agreement. 9. Limitation of Liability Al-Maydan.com, its affiliates, and employees are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the platform. 10. Dispute Resolution In the event of any disputes arising between users, Al-Maydan.com encourages both parties to attempt to resolve matters amicably. If further action is required, disputes may be subject to mediation or legal proceedings according to the laws of Libya. 11. Changes to the Agreement Al-Maydan.com reserves the right to modify this Agreement at any time. Any changes will be posted on our website, and continued use of the platform after such modifications signifies your acceptance of the new terms. 12. Contact Information If you have any questions or concerns regarding this Agreement, please contact us at support@al-maydan.com.

21. Terms and Conditions for Posting Ads on Al-Maydan.com By posting an ad on Al-Maydan.com, you agree to the following terms and conditions: 1. Accuracy of Information You agree to provide accurate, up-to-date, and truthful information about the products or services you are advertising. Misleading, false, or fraudulent information will result in the removal of your ad and possible suspension of your account. 2. Compliance with Laws All ads must comply with the laws and regulations applicable in Libya. You agree not to post ads that promote illegal activities, substances, or items. Ads promoting counterfeit or stolen goods, banned substances, or other illicit activities will be immediately removed. 3. Prohibited Content Ads must not contain offensive, defamatory, or discriminatory language. Content that violates public decency standards, including but not limited to inappropriate images, hate speech, or abusive content, is strictly prohibited. 4. Intellectual Property By posting an ad, you confirm that you own or have the rights to use all content (text, images, etc.) included in your advertisement. You must not infringe upon the intellectual property rights of others, including trademarks, copyrights, or other proprietary rights. 5. Product and Service Representation You agree that the products and services advertised are as described. Listings must represent real products or services available for sale, rental, or provision. Ads that do not accurately represent what is being sold, or that involve bait-and-switch tactics, are not permitted. 6. Right to Refuse or Remove Ads Al-Maydan.com reserves the right to refuse, edit, or remove any ad that does not meet the platform’s quality standards, violates these terms, or for any other reason deemed appropriate. Ads may also be removed if they are reported by users and found to be in violation of the terms. 7. No Guarantee of Results While Al-Maydan.com aims to provide a marketplace that helps connect buyers and sellers, we do not guarantee the sale of any item or service advertised, nor are we responsible for any transactions made between buyers and sellers. 8. Payment and Fees If applicable, you agree to pay all required fees associated with posting or promoting your ad. Failure to pay for premium listings or other services will result in your ad not being displayed or removed from the site. 9. Liability You assume all responsibility for the content you post on Al-Maydan.com. Al-Maydan.com is not liable for any losses, damages, or legal disputes arising from ads posted on the platform. 10. Ad Approval All ads are subject to approval by Al-Maydan.com. We reserve the right to delay the publication of ads while they are under review. Ads may also be rejected if they do not comply with these terms or the platform’s policies. 11. Right to Modify Al-Maydan.com reserves the right to modify these terms and conditions at any time. Any changes will be posted on the site, and continued use of the platform constitutes acceptance of the modified terms.